Accessibility Digital Services Policy

Sefan Services is committed to ensuring that our digital services are accessible to all users, regardless of their abilities or disabilities. We believe that everyone should be able to access our website at https://www.sefan-services.co.uk (the “Site”) and use our digital services without barriers or limitations.

This Accessibility Digital Services Policy is effective as of March 31st, 2023.

  1. Our Commitment

We are committed to ensuring that our digital services are accessible to all users, including those with disabilities. We strive to:

  • Ensure that our website and digital services meet the accessibility standards set out in the Web Content Accessibility Guidelines (WCAG) 2.1 at the AA level.
  • Conduct regular accessibility audits and user testing to identify and address any accessibility issues.
  • Provide alternative means of access to our digital services, such as text-based alternatives to visual content and audio descriptions of video content.
  • Provide training and support for our employees on accessibility and inclusive design.
  1. Accessibility Features of our Website

We have implemented the following accessibility features on our Site:

  • Alternative text for all images and other non-text content.
  • Keyboard-accessible navigation and menus.
  • Clear and consistent headings and labels.
  • A high contrast mode option for users with visual impairments.
  • The ability to resize text and images without loss of functionality.
  1. Accessibility of Third-Party Content

Our Site may contain content from third-party sources, such as embedded videos or social media widgets. While we strive to ensure that this content is accessible, we cannot guarantee its accessibility. We encourage users who encounter accessibility issues with third-party content on our Site to contact us at accessibility@sefan-services.co.uk.

  1. Accessibility for Users with Disabilities

We are committed to providing alternative means of access to our digital services for users with disabilities. We strive to:

  • Ensure that all digital content is accessible to users with visual impairments, hearing impairments, mobility impairments, and cognitive impairments.
  • Provide alternative means of access to our digital services, such as text-based alternatives to visual content and audio descriptions of video content.
  • Provide assistive technologies and tools, such as screen readers and magnifiers, to help users with disabilities access our digital services.
  • Provide training and support for our employees on accessibility and inclusive design.
  1. Reporting Accessibility Issues

We encourage users who encounter accessibility issues with our Site or digital services to contact us at accessibility@sefan-services.co.uk. We will respond to all accessibility-related inquiries within a reasonable timeframe and will take appropriate action to address any issues identified.

  1. Third-Party Tools and Services

We may use third-party tools and services on our Site and digital services that may impact accessibility. While we strive to ensure that these tools and services are accessible, we cannot guarantee their accessibility. We encourage users who encounter accessibility issues with third-party tools and services on our Site to contact us at accessibility@sefan-services.co.uk.

  1. Compliance with Accessibility Standards

We strive to ensure that our digital services meet the accessibility standards set out in the Web Content Accessibility Guidelines (WCAG) 2.1 at the AA level. We conduct regular accessibility audits and user testing to identify and address any accessibility issues.

  1. Contact Us

If you have any questions or concerns about this Accessibility Digital Services Policy or our efforts to ensure that our digital services are accessible to all users, please contact us at accessibility@sefan-services.co.uk or write to us at:

Sefan Services 46 Lower Richmond Road Mortlake, London SW14 7EZ UK

This Accessibility Digital Services Policy is effective as of March 31st, 2023.